Guides

How to Send Payment Reminders in Vyapar on WhatsApp and SMS

admin2 min read

Chasing udhaar is nobody’s favourite job. A polite reminder that goes out on time does more than an awkward phone call two months later, and Vyapar can send one with a couple of clicks.

These steps follow Vyapar’s own payment reminder guide for the desktop app.

Turn reminders on

  1. Open Settings (the gear icon in the left menu).
  2. Go to the Party tab and tick Payment Reminders.
  3. Edit the message. It can include the party name, the amount due and your business name.
  4. Save.

Keep the message short and friendly. Something like “Namaste, a gentle reminder that ₹[amount] is due to [business]. Please ignore if already paid.” works better than a formal notice.

Remind one customer

Open Parties, pick the customer with a balance, and click the WhatsApp or SMS icon next to their contact details.

Remind everyone who owes you

On the Home dashboard, click the three dots (⋮) at the top right and choose Payment Reminder. You will see a list of everyone with an outstanding balance and how much they owe. Check it, then click Send Reminders in Bulk.

Look through that list before you send. A customer who paid you in cash yesterday will not enjoy a reminder today if the payment is not entered yet.

Before it works

  • Your sales need to be recorded in Vyapar, so it knows who owes what.
  • Each party needs a valid mobile number saved.
  • Payment Reminders must be ticked in the Party settings.

Vyapar says SMS reminders are a free service. You can also share invoices themselves on WhatsApp; see our GST invoice guide.

Setting up Vyapar for the first time? The referral code PNQ1G9 gives you 3 to 6 months extra. Our guide shows where to enter it.